Effective Date: November 6, 2025
Last Updated: November 6, 2025
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and deliver information to the website owners.
TownSquare uses cookies and similar tracking technologies for the following purposes:
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies may impact your user experience and some features may no longer be fully functional. See Section 5 for detailed instructions.
These cookies are essential for the operation of our platform. They enable core functionality such as security, network management, and accessibility. Without these cookies, services you have requested cannot be provided.
Cannot be disabled: These cookies are required for the platform to function properly. Disabling them would prevent you from using TownSquare's core features including authentication, security, and session management.
These cookies collect information about how visitors use our platform, such as which pages are visited most often and if users receive error messages. This helps us improve the performance and user experience of TownSquare.
Examples: Google Analytics, Firebase Analytics, performance monitoring
Can be disabled: You can opt out of analytics cookies through our cookie preference center.
These cookies allow our platform to remember choices you make (such as your username, language, or theme preference) and provide enhanced, more personalized features. They may also be used to remember changes you have made to text size, fonts, and other customizable parts of web pages.
Examples: Theme selection (dark/light mode), language preferences, notification settings
Can be disabled: Disabling these cookies may result in a less personalized experience.
TownSquare does not currently use advertising or targeting cookies. We do not track you across other websites or sell your personal information to third parties.
If we implement advertising in the future, we will update this policy and require your explicit consent before using any advertising cookies.
Note: LocalStorage and SessionStorage are browser storage mechanisms similar to cookies. TownSquare uses these technologies to store user preferences, cached data, and temporary session information. You can clear this data through your browser settings.
TownSquare uses the following third-party services that may set cookies:
Purpose: Authentication, database, file storage, analytics, cloud messaging
Cookies Set: firebase:authUser, firebase:host, firebase:messaging, firebase:performance
Privacy Policy: https://firebase.google.com/support/privacy
Purpose: Website traffic analysis and user behavior tracking
Cookies Set: _ga, _ga_[ID], _gid, _gat
Data Collected: Page views, session duration, bounce rate, demographics (anonymous)
Privacy Policy: https://policies.google.com/privacy
Providers: Tailwind CDN, Firebase Hosting CDN
Purpose: Fast delivery of static assets (CSS, JavaScript, images)
Cookies: CDN providers may set cookies for load balancing and performance optimization
Purpose: Client-side error logging and performance monitoring
Data Collected: Error messages, stack traces, browser information (anonymous)
Note: Error tracking helps us identify and fix bugs to improve your experience
Important: We do not share your personal information with third parties for their direct marketing purposes. Third-party services are used solely to improve and secure our platform.
You can manage your cookie preferences at any time using our Cookie Preference Center:
This will open a dialog where you can accept or reject optional cookies.
Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:
Settings → Privacy and security → Cookies and other site data → See all cookies and site data
Learn more →Settings → Cookies and site permissions → Manage and delete cookies and site data
Learn more →Some browsers support a "Do Not Track" (DNT) signal. TownSquare respects DNT signals when possible. When DNT is enabled:
On mobile devices, you can control cookies and tracking through your device settings:
Warning: Blocking all cookies may prevent you from logging in or using essential features of TownSquare. We recommend using our Cookie Preference Center to selectively disable only non-essential cookies.
TownSquare is hosted on Firebase (Google Cloud Platform), which operates globally. Information collected through cookies may be transferred to, stored, and processed in the United States and other countries where Firebase operates data centers.
We ensure that all data transfers comply with applicable data protection laws, including:
TownSquare is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use TownSquare or provide any information through cookies or otherwise.
If we learn that we have collected information from a child under 13, we will delete that information as quickly as possible. If you believe we have collected information from a child under 13, please contact us at privacy@townsquare.app.
Depending on your location, you may have certain rights regarding the personal information collected through cookies:
To exercise any of these rights, please contact us at privacy@townsquare.app. We will respond to your request within 30 days.
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
If you have questions or concerns about our use of cookies or this Cookie Policy, please contact us:
TownSquare Privacy Team
[Your Company Address]
[City, State, ZIP]
[Country]
EU residents have the right to lodge a complaint with their local data protection authority. Find your data protection authority →